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Best Rate Guarantee

Feel confident knowing that you will always get the best available rate at our hotels direct from us.

Whenever you make an advanced* room reservation directly with us, either through one of our websites, our UK Reservations team or with our hotels, we guarantee that you will receive the lowest rate possible.

If you find a lower publicly available rate for the equivalent stay on a competing website, prior to, or within 24 hours of booking, simply submit a Best Rate Guarantee Claim to us and we will honour that lower rate, with an extra 10% off!

Reserving on our sites is quick and easy and there are no hidden fees. If you have any questions, our customer service staff will be more than happy to provide assistance at stay@theclermont.co.uk.
 

Whenever you make an advanced* room reservation directly with us, either through one of our websites, our UK Reservations team or with our hotels, we guarantee that you will receive the lowest rate possible.

If you find a lower publicly available rate for the equivalent stay on a competing website, prior to, or within 24 hours of booking, simply submit a Best Rate Guarantee Claim to us and we will honour that lower rate, with an extra 10% off!

Reserving on our sites is quick and easy and there are no hidden fees. If you have any questions, our customer service staff will be more than happy to provide assistance at stay@theclermont.co.uk.
 

Claim in 3 Easy Steps

1. Find a better deal

If you've found a better deal for our hotel within 24 hours of making your booking, tell us about it and we will give you an extra 10% off.

3. We’ll get back to you

Get in Touch

Something for everyone - answers to your queries included. Talk to our dedicated team today.

Contact Us
Receptionist by the front desk at Clermont Hotel Group
Contact Us

Support Office

110 Central Street
London
EC1V 8AJ

How can we help?

Bar counter & lounge in Clermont Bar at Clermont Hotel Group

Career pathways as unique as you are.

At Clermont Hotel Group, we know there’s no extraordinary hospitality without extraordinary people. And that’s why we nurture them - in our training, our culture and our rewards. Work with a team who care as much as you do, and achieve individual development amongst a bold, real and adaptable collective.

Careers