Whenever you make a room reservation at a Clermont Hotel Group hotel, whether through our website, our UK Reservations team or direct with our hotels, we guarantee that you will receive the lowest rate available.
If you find a lower publicly-available rate for the hotel in question on a competing website, prior to, or within 24 hours of booking your hotel room, simply submit a Best Rate Guarantee Claim to us and we will create a new reservation for you honouring that lower rate, with an extra 10% off.
Reserving on our site is quick and easy and there are no hidden fees. If you have any questions, our customer service staff will be more than happy to provide assistance.
Any questions regarding claims should be directed to stay@theclermont.co.uk.
Whenever you make a room reservation at a Clermont Hotel Group hotel, whether through our website, our UK Reservations team or direct with our hotels, we guarantee that you will receive the lowest rate available.
If you find a lower publicly-available rate for the hotel in question on a competing website, prior to, or within 24 hours of booking your hotel room, simply submit a Best Rate Guarantee Claim to us and we will create a new reservation for you honouring that lower rate, with an extra 10% off.
Reserving on our site is quick and easy and there are no hidden fees. If you have any questions, our customer service staff will be more than happy to provide assistance.
Any questions regarding claims should be directed to stay@theclermont.co.uk.
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Support Office
110 Central Street
London
EC1V 8AJ
At Clermont Hotel Group, we know there’s no extraordinary hospitality without extraordinary people. And that’s why we nurture them - in our training, our culture and our rewards. Work with a team who care as much as you do, and achieve individual development amongst a bold, real and adaptable collective.
